Frequently Asked Questions

What music will you play?

The music we play is based on the type of event and audience. We welcome requests from you and your guests on the night, we have 25+ years experience so your party is in safe hands! We bring 30,000 tunes to every event covering most genres and eras, from the 40s – current chart hits.

Upon booking we ask you if you have any requests or would like to provide a 30 song guide list. We request that lists are sent to us in good time before the day to ensure availability of the tracks ideally one month prior to date). We also offer you to submit a ‘do not play’ list. If there’s anything you wouldn’t like to be played, let us know and we’ll avoid those selected choices.

How long does it take you to setup?

Depending on your choice of set-up our set-up times can vary. Our standard show takes around 2 hours to install. We request 2 hours so that we can ensure everything is set-up & working correctly ready for the arrival of your guests. Please provide the access times of your chosen venue where possible.

How much space & access do you need?

Our sound and lighting set-ups are designed to be flexble and fit a variety of venues and spaces. Please ensure access is as near the performance area as possible and notify us of any venue obstructions (such as low ceilings, lifts, stairs, etc).

How will you dress?

Our team will dress appropriately for your event. Usually for a casual party, We will wear smart/casual clothing. For weddings we will usually dress in plain black (trousers & shirt). If you’d prefer something a little more formal please let us know.

During set-up and pack down times our team may change into different casual clothing to enable us to feel a little more comfortable – this will be before your guests are due to arrive at the start and after your guests have left at the end.

Will you hold booking dates?

We cannot hold dates without a completed signed booking form & agreed deposit paid to secure your date with us. Any quotation for your requested date is still valid if another booking hasn’t already been taken on the date you have requested.

How much do you charge and how do I pay?

Our prices are competitive and are based on your individual requirements so please contact Mervyn for a quote. We accept payments via Cash, Cheque or Bank Transfer and all payment details will be outlined on our issued booking contract. A 33% deposit is required to confirm a booking with the balance being payable on the performance night.

Can we meet with you?

Mervyn is happy to meet you at your chosen venue or a suitable location. You can always discuss by phone any of your event details so everything is in place prior to the booking day.

Do you take breaks?

Breaks will not be taken during performance times. For events that will require us all day we would kindly request the consideration of a break time to be given to our team to enable time to have a drink & something to eat.

Do you have lights?

Yes we have amazing lights! Chase Stereo have invested in the latest effects lights available to make your event even more special.

Do you have insurance and is your equipment safety tested?

We have 10 million public liability insurance cover and all of our equipment is PAT tested with regular inspections.

Will you let us down at the last minute?

No! Chase Stereo are a professional company with a fantastic reputation for reliability (in 30 years Mervyn has never let anybody down). Rest assured that we are dedicated to your event entertainment. If the unthinkable ever happened, we would always find you a replacement disco.

Highly Recommended 5 star rated mobile disco & dj service

Phone

07979 500417

Facebook

@mobilediscodjhire

Email

info@chasestereo.com

Based in Framlingham, Suffolk (main office) & Norwich, Norfolk, Chase Stereo cover all of East Anglia.
Specialising in parties including; birthdays, weddings, anniversaries, 70’s & 80’s theme nights, school proms, charity fundraisers, corporate events and all special occasions!